This Privacy Policy applies to the website and services operated by Melma Studio, a licensed marketing consultancy based in Iran.
At Melma Studio, we value your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains how your information is collected, used, and safeguarded when you visit our website, use our services, or interact with our content.
Personal Information: We collect personal data such as your name, email address, phone number, and any other information you provide when contacting us or requesting our services.
Non-Personal Information: We collect non-personal data such as your IP address, browser type, device type, and browsing activity using tools like Google Analytics and Hotjar, **but only with your consent**.
Service Delivery: We use your personal information to provide customized web design, e-commerce, and consulting services tailored to your needs.
Analytics & Performance: We use Google Analytics to monitor website traffic and improve user experience **only after you have consented to cookies**.
User Experience Improvement: We use Hotjar to analyze user behavior and optimize website performance **only after you have consented to cookies**.
Marketing: With your consent, we may send you updates, newsletters, and promotional communications.
Spam & Bot Protection: We use Google reCAPTCHA on our forms to prevent automated submissions. This feature is enabled **only after you have consented to cookies**.
We use cookies and similar technologies to enhance your browsing experience. Services such as Google Analytics, Hotjar, and Google reCAPTCHA collect usage data to improve our website, **but only with your consent**.
You can manage or withdraw your cookie preferences at any time through our cookie consent banner or your browser settings.
We do not sell or rent your personal information.
We may share your information with trusted third-party service providers such as Google Analytics, Hotjar, Google reCAPTCHA, and payment processors including Stripe, PayPal, and Square, **but only after obtaining your consent**.
You have the right to access, update, or delete your personal information.
You may opt out of marketing communications and tracking technologies at any time.
We implement reasonable technical and organizational measures to protect your personal information. However, no method of data transmission or storage can be guaranteed to be completely secure.
Your information may be transferred to and processed in countries outside your place of residence, including the United States, where services such as Google Analytics, Hotjar, and Google reCAPTCHA operate. Such transfers occur **only with your consent**.
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party websites.
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. Any changes will be published on this page along with the updated effective date.
If you have any questions or concerns regarding this Privacy Policy, please contact us at: info@melmastudio.com